5-Year Comprehensive Warranty
Every vehicle from Kairos Addis comes with industry-leading warranty coverage through our partnership with YouGuard, giving you complete peace of mind on Ethiopian roads.
YouGuard
Official Warranty Partner
- 5-year comprehensive coverage
- Transparent claims process
- Nationwide service network
- No hidden fees or deductibles
What's Covered
Our comprehensive warranty covers all major components, ensuring your investment is protected.
Battery System
8 years / 160,000 km
Complete battery pack, cells, and thermal management system
Electric Drivetrain
5 years / 100,000 km
Electric motor, inverter, and power electronics
Vehicle Body
5 years
Structural components, paint, and corrosion protection
General Components
3 years / 60,000 km
Suspension, steering, brakes, and interior components
How Warranty Claims Work
Report Issue
Contact us via phone, WhatsApp, or customer portal
Assessment
Our technicians diagnose the issue at our service center
Claim Filed
We submit the claim to YouGuard on your behalf
Resolution
Repairs completed with genuine parts, no cost to you
State-of-the-Art EV Service
Our service center in Addis Ababa is equipped with the latest diagnostic tools and staffed by EV-trained technicians. From routine maintenance to complex repairs, we've got you covered.
EV-Trained Technicians
Our team holds certifications from BYD, Geely, and Toyota for comprehensive EV expertise
Advanced Diagnostics
State-of-the-art equipment for accurate fault detection and efficient repairs
Genuine Parts
We use only original manufacturer parts to maintain your vehicle's integrity
Quick Turnaround
Most services completed same-day with minimal wait times
Recommended Service Schedule
Follow our recommended maintenance schedule to keep your EV in optimal condition.
- Tire rotation
- Brake inspection
- Fluid top-up
- Multi-point inspection
- Cabin air filter
- Brake fluid check
- Battery health check
- Suspension inspection
- Coolant service
- Brake pad replacement
- Comprehensive diagnostics
- Software updates
- Major service
- Battery conditioning
- Complete system check
- Alignment
Complete Service History at Your Fingertips
Access your complete service history through our customer portal. Every maintenance visit, repair, and part replacement is recorded digitally and available to you 24/7.
- Complete maintenance history
- Parts and labor documentation
- Automated service reminders
- Digital + physical service logbook
- Warranty claim tracking